Cumming Consulting has been going through some exciting events in our constant pursuit of justice for injured workers dealing with the Alberta WCB. We have recently been on a panel discussing concerns with the Alberta WCB on Alberta Primetime and we have been consistently sending correspondence with our concerns to the government and management within the Alberta WCB. We have also just started a petition in hopes of getting enough support to encourage the government to implement necessary changes within the Alberta WCB. We are constantly striving to promote positive changes in the Alberta WCB while helping injured workers appeal inappropriate decisions on their claims and regain their lives as best they can.
It has been very difficult at times for us to make the transition from working at the Board to representing worker’s independently. Often we come under negative criticism and scrutiny from a number of parties including former friends and colleagues. Being that we were once a part of the Board it is at times thought that we may have bad intentions concerning our clients. It is often argued that we were the very same case managers that we deal with now in trying to get injured worker’s entitlements and we are accused of formerly being the very case managers who denied the workers we now help. Have we changed our ways?
The truth is we have always acted as we do now even when the roles were reversed. We feel as though we have always acted with integrity and honesty whether we worked at the Board or independently. To this day we are still unable to assist some injured worker’s with their claims because they are not entitled to certain benefits whether it be due to missed timelines or lack of medical evidence or some of the other criteria that has not been met to qualify for assistance from the Alberta WCB. We unfortunately do not make the rules and are unable to alter or manipulate WCB’s standards and policies to help all workers get what they feel they are entitled to. We are always honest with workers in informing them of what they are entitled to and what they are not. The Alberta WCB often does not give worker’s all entitlements and not out of malice but out of oversight and misconstrued interpretation of policy. However it is this very policy that allows us to argue this interpretation to try and get the worker what we feel they are entitled to. We have always wanted what’s best for injured workers and now being outside of the Board we are able to strive for that openly. It is our previous experience and knowledge obtained from working for the Alberta WCB that now enables us to see the other side of the coin and best assist injured workers.
Please do not think that case managers and the Alberta WCB are an “enemy” of ours. It is just unfortunate that our interpretations of WCB legislation are not always what the WCB interprets them as; hence the issue with such a broad Act open to subjective analysis. Our actions are not always perceived as we would like them to be and I guess it is just difficult to make everyone happy while staying true to our corporate culture and policies not to mention our own personal code of conduct and ethics.
We wish that we could help all injured workers, remain in good standing with former relationships we had, and avoid being criticized for our previous associations with the Alberta WCB but the fact of the matter is we cannot change our pasts and we cannot help everyone or make everyone happy. We can only do our best to try and help as many people as possible and continue to strive for positive changes within the Alberta WCB. The focus is on the future and how best to get justice for injured workers- we hope you see this and join us for the journey.
It has been very difficult at times for us to make the transition from working at the Board to representing worker’s independently. Often we come under negative criticism and scrutiny from a number of parties including former friends and colleagues. Being that we were once a part of the Board it is at times thought that we may have bad intentions concerning our clients. It is often argued that we were the very same case managers that we deal with now in trying to get injured worker’s entitlements and we are accused of formerly being the very case managers who denied the workers we now help. Have we changed our ways?
The truth is we have always acted as we do now even when the roles were reversed. We feel as though we have always acted with integrity and honesty whether we worked at the Board or independently. To this day we are still unable to assist some injured worker’s with their claims because they are not entitled to certain benefits whether it be due to missed timelines or lack of medical evidence or some of the other criteria that has not been met to qualify for assistance from the Alberta WCB. We unfortunately do not make the rules and are unable to alter or manipulate WCB’s standards and policies to help all workers get what they feel they are entitled to. We are always honest with workers in informing them of what they are entitled to and what they are not. The Alberta WCB often does not give worker’s all entitlements and not out of malice but out of oversight and misconstrued interpretation of policy. However it is this very policy that allows us to argue this interpretation to try and get the worker what we feel they are entitled to. We have always wanted what’s best for injured workers and now being outside of the Board we are able to strive for that openly. It is our previous experience and knowledge obtained from working for the Alberta WCB that now enables us to see the other side of the coin and best assist injured workers.
Please do not think that case managers and the Alberta WCB are an “enemy” of ours. It is just unfortunate that our interpretations of WCB legislation are not always what the WCB interprets them as; hence the issue with such a broad Act open to subjective analysis. Our actions are not always perceived as we would like them to be and I guess it is just difficult to make everyone happy while staying true to our corporate culture and policies not to mention our own personal code of conduct and ethics.
We wish that we could help all injured workers, remain in good standing with former relationships we had, and avoid being criticized for our previous associations with the Alberta WCB but the fact of the matter is we cannot change our pasts and we cannot help everyone or make everyone happy. We can only do our best to try and help as many people as possible and continue to strive for positive changes within the Alberta WCB. The focus is on the future and how best to get justice for injured workers- we hope you see this and join us for the journey.

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